The sticking points when it comes to new-build apartments according to buyers

Buyers of new-build apartments have different priorities to investors, as they will effectively be living in the building. Project developers and architects should therefore bear the following five things in mind to avoid frustrations among buyers.

1. Too little acoustic comfort

For many buyers, acquiring co-ownership of a property is a difficult step, where one of the biggest frustrations is impact and airborne noise. More and more buyers interested in new-build apartments will request a standard of ‘increased acoustic comfort’, which offers the buyer a quality guarantee.

Read how you can deal with these issues

2. Agreed delivery dates are never met

Contractual delivery dates for apartments do not take into account unpredictable weather, force majeure or archaeological surveys to name but a few. Agreed delivery dates are often missed, leading to frustrations for buyers who have sold their home or terminated their lease. Buyers appreciate honest communication from the developer if they know they will miss the deadline.

3. Lack of a parcel service leads to frustration

Many developers consider saving on costs by using a traditional letterbox. Residents must stay at home to wait for a parcel and are faced with couriers who ring the doorbell for the neighbours and leave parcels lying around in entrance halls. That’s why buyers are increasingly looking for apartments with a parcel service.

4. Little after-care

Once an apartment has been completed, technical defects often come to the fore. The digital generation is used to getting immediate assistance from customer service departments. Contractors are yet to understand this, and their lack of good communication and fast after-care leaves a bitter taste when purchasing their dream home.

5. A feeling of insecurity due to faulty access controls

Specifications often include a doorbell or videophone, but rarely consider how people will come and go from the residential complex. Due to the rising number of incidents with parcels, buyers are increasingly aware of the fact that access controls are essential for security. They want smart access control which offers couriers and delivery drivers controlled and restricted access.

Related

Residential

Automated parcel management: combat parcel chaos to avoid frustrations – and costs

With internet shopping growing more common by the day, the number of parcels being delivered is skyrocketing. In 2021, the average UK family has been receiving 4.5 parcels per month (source: Bringme Delivery Index). When they’re being delivered to residential buildings, they often pile up in entry ways as they await collection. They force people to wait at home for their deliveries to come, make them risk loss or theft if they don’t stay home, and inevitably result in entryways becoming a cluttered eyesore.
1665737640 ago
Residential

Tenant retention: this strategy is a real game changer for building managers

Are you struggling to retain your tenants and wondering what strategy to use? Some Google research will quickly give you a list with superficial tips, tricks & how to’s. But in this day and age, you have to come up with solutions that deal with actual problems and respond to the way tenants live today. This is why automated parcel management ticks almost all boxes for building managers. It not only delivers a top notch customer service, it also takes over a great deal of your daily chores and is cheaper than the often used standalone systems. No wonder it is rapidly becoming the new standard. Read on and find out how it will increase your tenant retention rates.
1652794140 ago
Residential

Would you like to integrate a smart parcel mailbox into your new construction project? 5 must haves.

Not every parcel mailbox is the same. And with countless variations on the market, it gets more and more overwhelming to make a choice. Below we summed up 5 key elements to consider when choosing the ideal parcel mailbox for your residential project.
1638435060 ago